Grady Epic Help Desk
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Grady epic help desk. If you do not know your medical record number you may call the medical records department at 405 779 2154. If you have questions or concerns about your care please speak with your nurse or nursing supervisor. You can also call the portal help desk at 405 779 2106. Grady health system help desk support representatives earn 45 000 annually or 22 per hour which is 25 higher than the national average for all help desk support representatives at 35 000 annually and 38 lower than the national salary average for all working americans.
Epic service desk epic support that extends beyond the epic service desk resulting in improved ongoing support. With epic led certification courses customized peer to peer training and resources for go live and beyond you ll become confident owners of the system. If your issue is not resolved then contact the patient family experience department at 404 616 3500. Epic professional billing jr application analyst.
If you do not remember any of this information you will have to contact your mychart help desk at 404 616 1000 to help you regain access to your mychart account. The hci epic service desk is focused on providing clients with solutions that create value and reduce the operational support cost associated with maintaining and supporting epic. Access your test results no more waiting for a phone call or letter view your results and your doctor s comments within days. If you are a grady patient use mychart to manage your healthcare from your tablet smartphone or computer.
Communicate with your doctor get answers to your medical questions from the comfort of your own home. It s free easy to use and you have secure access 24 hours a day. Director clinical informatics united states georgia atlanta grady hospital. The highest paid help desk support representatives work for at t at 45 000 annually and the lowest paid help desk.
To contact most grady services call 404 616 1000. Grady is staffed by the nation s top physicians including grady employed physicians and faculty from emory and morehouse schools of medicine. If this is a medical emergency please call 911 and ask to be taken to grady.